Terms & Conditions
All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to inventory shortages, errors in product pricing or descriptions, suspected fraudulent activity, or non-compliance with these Terms. If we cancel an order that you have already paid for, we will issue a full refund to the original payment method within a reasonable timeframe, without any additional fees.
We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions, images, or other content on our website are error-free, complete, or current. In the event of a pricing error, we will either contact you to confirm the correct price or cancel the order and refund any payment received. Product colors and dimensions may vary slightly from the images shown on our website due to differences in device displays and manufacturing tolerances.
Payment for all orders must be made at the time of purchase using one of the payment methods specified on our website. All payments are processed securely through trusted third-party payment processors, and we do not store your payment card information. You agree to provide accurate and complete payment information, and to ensure that you have the necessary authorization to use the payment method provided. We reserve the right to charge additional fees for any failed payment attempts or chargebacks initiated without valid cause.
Our products are intended for personal, non-commercial use only. You may not resell, redistribute, or use our forks, spoons, or chopsticks for any commercial purpose without our prior written consent. We are not liable for any damage or injury caused by improper use of our products, including but not limited to using utensils for purposes other than their intended use, or failure to follow any care instructions provided with the products.
You are responsible for providing accurate and complete shipping information when placing an order. We are not liable for delayed, lost, or misdelivered orders caused by incorrect shipping information provided by you. If you need to change your shipping address after placing an order, please contact us as soon as possible; we cannot guarantee that address changes will be possible once the order has been processed.
We may modify these Terms from time to time at our sole discretion. Any changes will be posted on our website, and the revised Terms will take effect immediately upon posting. Your continued use of our website or purchase of products after the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically to stay informed about your rights and obligations.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms, your use of our website, or your purchase of products shall be resolved through good-faith negotiation; if negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts in that jurisdiction.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full. If you have any questions about these Terms, please refer to the relevant sections of our website or follow the specified process to seek clarification.