Privacy Policyd
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, browse our collection of forks, spoons, and chopsticks, or make a purchase. We are committed to safeguarding your privacy and complying with global data protection regulations, including the General Data Protection Regulation (GDPR) and relevant regional privacy laws. By using our website and services, you consent to the collection and use of your information as described in this policy.
We only collect personal information that is necessary to provide our services, process your orders, and enhance your shopping experience. The types of information we may collect include: personal identification details (such as your name and email address) provided when you create an account or place an order; shipping and billing information required to deliver your utensils and process payments; device and usage data (such as your IP address, browser type, and browsing history) collected automatically when you interact with our website; and any other information you choose to share with us voluntarily.
Your personal information is used for specific, legitimate purposes that align with your interaction with our store. We use your information to process and fulfill your orders, including verifying payment details, arranging shipping of your forks, spoons, and chopsticks, and sending you order confirmations and shipping updates. We may also use your contact information to respond to your inquiries, provide customer support, and inform you about important updates related to your order or our services. Additionally, we use device and usage data to improve our website functionality, optimize our product collection, and personalize your browsing experience.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors (to handle transactions securely), shipping carriers (to deliver your orders), and website analytics tools (to improve our services). These third parties are bound by strict confidentiality agreements and are only permitted to use your information to perform the services we request.
We take the security of your personal information very seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for all data transmitted through our website, secure storage systems, and regular security audits. We also limit access to your personal information to only those team members who need it to perform their job responsibilities, and all team members are trained on data protection best practices.
You have certain rights regarding your personal information under applicable privacy laws. These rights may include the right to access the information we hold about you, request corrections to any inaccurate data, ask for your information to be deleted (subject to legal obligations), and withdraw your consent to the use of your information at any time. If you wish to exercise any of these rights, please follow the appropriate process outlined on our website.
We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it to ensure it cannot be linked to you. For example, we may retain order information for a reasonable period to comply with tax and accounting requirements, but this data will be kept secure and only accessed for legitimate legal or business purposes.
Our website may contain links to third-party websites, such as social media platforms or partner sites. This Privacy Policy does not apply to these third-party websites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit to understand how your information may be collected and used.
We may update this Privacy Policy from time to time to reflect changes in data protection regulations, our business practices, or customer feedback. Any updates will be posted on our website, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.